What considerations go into building Salesforce communities for external users ?

Building Salesforce communities for external users requires ensuring ease of access

Building Salesforce communities for external users requires ensuring ease of access, strong security, and seamless integration. When integrating Commerce Cloud Order Management, it's crucial to provide users with real-time access to order status, delivery tracking, and payment details. Customizing the user interface to reflect branding and streamline workflows enhances the overall experience. Role-based access controls protect sensitive information while allowing collaboration. Regular feedback and adjustments ensure the community meets the evolving needs of external stakeholders.


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